Privacy Policy
Go Fletch Mobile Vet, LLC (“GoFletch”) is committed to protecting the privacy and confidentiality of personal information that we collect from our clients and website users. The information on the GoFletch website is proprietary and created by the owners except where noted. While we keep all website information updated; we cannot guarantee that it always will be current. If you observe a web page or document that should be updated, please contact us with the information in need of correction.
This Privacy Policy explains how we collect, use, and disclose your personal information.
INFORMATION WE COLLECT
We may collect personal information from you when you visit our website, contact us through our website, or use our services. The types of personal information we may collect include:
- Name, address, and contact information (phone number and email address)
- Pet’s name, age, and medical history
- Payment information (credit card or bank account information)
- GoFletch also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites
When you visit our website we automatically collect certain information such as:
- Domain, country, IP address
- Browser, platform, resolution
- Entrance-Exit pages, referrals
- Date, Time
- Search Terms and Search Engines used
This is standard practice for websites and is not used for any purpose other than to evaluate how we can update and design the site to best serve your needs.
HOW WE USE YOUR INFORMATION
We use your personal information to provide you with veterinary services and to manage our business operations. Specifically, we may use your personal information for the following purposes:
- To communicate with you regarding your pet’s medical care
- To process payments for our services
- To share promotional materials or newsletters
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties in the following circumstances:
- To provide you with veterinary services (e.g., sharing your pet’s medical history with a specialist or referral hospital)
- To process payments for our services (e.g., sharing your payment information with our payment processor)
- To comply with legal obligations (e.g., sharing your information with law enforcement or regulatory authorities)
THIRD-PARTY SITES & ANALYTICS
Our website may contain links to third-party websites which have their own privacy policies. We are not responsible for the privacy practices or content of third-party websites. GoFletch deploys analytics best practices on all web pages. Analytics helps GoFletch better understand and improve our sites’ performance and user experience. We adhere to the analytics provider’s usage guidelines for such services, which prohibit the collection or association of personal information with web analytics.
SECURITY
We take reasonable measures to protect your personal information from unauthorized access, disclosure, and use. However, no transmission of data over the internet can be guaranteed to be completely secure, and we cannot guarantee the security of any information you transmit to us.
CHILDREN’S PRIVACY
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If you become aware that a child has provided us with personal information please contact us immediately to delete the information.
USE OF COOKIES
The website uses “cookies” to help GoFletch personalize your online experience. A cookie is a text file that is placed on your hard disk by a website server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page periodically to review any changes.
CONTACT US
If you have any questions or concerns about our Privacy Policy or our handling of your personal information please contact us at info@gofletchmobilevet.com